Frequently Asked Questions
how do I get in touch with you if I have questions or need help?To contact us, simply call us toll-free at 1-855-678-3359 or locally at 713-307-8888.
If you'd prefer to email us, contact us at firstname.lastname@example.org
10600 Telephone Road, Houston, Texas 77075
what are your hours?
how can I purchase your products?All of our products are available through our online store, by phone, or by visiting our retail store in Houston, TX.
Our retail store is located at 10600 Telephone Road, Houston, TX 77075.
Our online store is available for shopping 24/7.
If you need to have a purchase shipped outside of the U.S., you must make the arrangements after receiving the merchandise from Steelz at a U.S. address.
*Some restrictions may apply to free shipping. Good on orders shipping UPS ground over $49.99 and under 50 pounds within the continental U.S. For a limited time only
A representative may call on oversized or heavy items.
All return items must be in new condition and in the original box.
No returns will be accepted after 30 days or without prior authorization.
Just call us at 855-678-3359 and we can help you with your claim.
We handle all damage claims on a case by case basis. Be sure to have your invoice or packing slip on hand when you call and please save all original packing materials and all pieces of the damaged item.
What if I don't see my question here?
For any questions, concerns, or suggestions, simply call us at 1-855-678-3359.