At steelz we stand behind the quality of our products and we assure 100% satisfaction with your purchase. If you have any questions, please call us toll free at 1-866-991-7600 begin_of_the_skype_highlighting              1-866-991-7600      end_of_the_skype_highlighting during our service hours Monday - Friday, 9 AM to 4 PM (Central) or send an email to sales@steelz.com